Privacy Policy — Netmana

This Privacy Policy describes how Netmana LLC (“Netmana,” “we,” “us,” or “our”) collects, uses, and protects information in connection with our website at netmana.net and our text messaging (SMS/MMS) communications. By providing your mobile number and consenting to receive messages from us, you agree to the practices described here.

1. Information We Collect

Contact information you provide directly, such as your name, mobile phone number, and email address.
Messaging data, such as the content of messages you send to or receive from us, timestamps, and delivery status.
Consent records documenting when and how you opted in to receive text messages.
Website usage data, such as basic log information (IP address, browser type) collected automatically when you visit our site.

2. How We Use Your Information

To send the text messages you have consented to receive, including replies to inquiries you submit to us, service and account notifications, appointment or site-survey reminders, proposal or invoice follow-ups, and customer care messages.
To respond to your requests and provide support.
To maintain records of consent and comply with applicable laws and mobile carrier requirements.
To secure and maintain our website and services.

3. SMS / Text Messaging Program

When you opt in to receive text messages from Netmana, the following applies:

Message frequency varies and is generally low volume.
Message and data rates may apply, depending on your mobile carrier and plan.
You can opt out at any time by replying STOP. After you send STOP, we will send one confirmation message and will not send further texts unless you opt back in by replying START.
For help, reply HELP or contact us at admin@netmana.net.
Carriers are not liable for delayed or undelivered messages.

Your mobile information is never shared for marketing.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that support our services (for example, messaging platform providers) is limited to what is necessary to deliver the service. All categories of data exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties or affiliates for any purpose.

4. How We Share Information

We do not sell your personal information. We may share limited information only as follows:

Service providers / subcontractors who process data on our behalf (such as our messaging and hosting providers), solely to operate our services and under confidentiality obligations.
Legal compliance, when required by law, regulation, subpoena, or other valid legal process.

As stated above, text messaging originator opt-in data and consent are not shared with any third parties.

5. Data Retention

We retain personal information only as long as necessary to fulfill the purposes described in this policy, to comply with our legal obligations, and to maintain records of consent.

6. Your Choices and Rights

You may opt out of text messages at any time by replying STOP.
You may request access to, correction of, or deletion of your personal information by contacting admin@netmana.net.

7. Security

We use reasonable administrative and technical safeguards to protect the information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Children’s Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last updated” date above reflects the most recent revision. Continued use of our services after changes take effect constitutes acceptance of the updated policy.

10. Contact Us

Netmana LLC
Email: admin@netmana.net
Phone: (808) 807-6090
Honolulu, Hawaii · netmana.net